A1 SKIPS FREQUENTLY ASKED QUESTIONS
YOUR TWEED COAST SKIP BIN SPECIALIST
HOW FULL CAN I FILL THE SKIP BIN?
Please do not overfill the bin. The skip bin can be filled to the rim of the bin only. No exceptions. Overloaded bins are a great risk to the operator, lifting equipment and other road users during transportation. When the bin is loaded ask yourself this question, ‘would I like to drive behind a truck carrying this on the road?’.
WHAT IF I OVERFILL THE SKIP BIN?
Extra bins can be delivered/purchased to prevent overloading and ensure safety. If you overfill the bin the excess will be removed and left behind.
WHAT CAN’T I PUT IN THE SKIP BIN?
You cannot put anything that is considered dangerous, hazardous or requires a permit to move into the skip bin. We do not transport hazardous, toxic, restricted or regulated waste. Examples of such items include asbestos, tyres, liquids such as oil, paint or thinners, noxious chemicals, herbicides and pesticides, medical waste, explosives and gas cylinders. Household food waste and nappies are also not allowed.
WHAT IF I PUT THE WRONG THINGS IN THE SKIP BIN?
Extra charges will apply to contaminated bins due to the excess fees we have to pay. Additional fines from council agencies may apply, especially for the incorrect dumping of hazardous materials.
HOW DO I SAFELY DISPOSE OF DANGEROUS AND HAZARDOUS ITEMS?
For safe disposal of dangerous items contact your local council facility. Most will offer a free pick up or drop off point for ratepayers and some waste facilities may also offer free drop off for dangerous items as a community service.
WHAT SIZE SKIP BIN DO I NEED?
As a rough guide, a standard 6’x4’ box trailer is around 1 cubic metre or about 10 wheel barrow loads. If you think you have two trailer loads of rubbish then a two metre bin is the size for you; three trailer loads of rubbish is a three metre bin, and so on.
HOW QUICKLY CAN I HAVE MY SKIP BIN DELIVERED?
Depending on your location, urgency and our workload, delivery can vary from a few hours to the next day. Our staff can happily advise the approximate lead time when you make your booking. We like to recommend giving at least one day’s notice before you need the bin – if you need it first thing in the morning, organize for delivery the afternoon before. Deliveries take priority over pickups so you can get started on your job sooner.
WHAT SHOULD I DO TO PREPARE FOR MY SKIP BIN DELIVERY?
Make sure you have allowed enough space and access for our truck. Advise your contractors to leave room for delivery and pickup of the skip bin. Check there are no overhanging trees or powerlines and that a seven metre clearance area has been allowed as required to comply with occupational health and safety. Make sure your car, boat or caravan is moved prior to the bin arriving and that car keys are available for vehicles on site if needed. Please do not start a rubbish pile where your skip bin needs to be placed.
CAN THE SKIP BIN BE PLACED ON THE ROAD OR IN A PUBLIC PARK?
As a general rule, no. In special circumstances it is possible to obtain a permit from your local council if the street or park is not a major thoroughfare. You must organise and pay for this and send us a copy of the permit before the skip bin is delivered. As a part of those permit conditions, you will be required to provide flashing lights on each corner of the bin as well as orange safety barrier bunting around the bin to prevent accidents. We can provide these items at an additional cost if required.
CAN I MOVE THE SKIP BIN?
No, the operator will endeavor to place the bin in your requested position and it is not to be moved before the driver returns for pickup. Moving the bin requires special lifting apparatus and can be dangerous if attempted by an unqualified person. Do not attempt to relocate the bin with bobcats or cars. Attempting to relocate the bin without proper equipment could potentially damage the bin and cause it to weaken and collapse on pick up or transport. Moving the bin will result in extra charges for yourself. You will also have the added task of having to empty the bin out before it is recovered.
HOW LONG DO I KEEP THE SKIP BIN?
Our standard skip bin rental period is seven days. If you require the skip bin for a longer amount of time, please inform our staff when making your booking. We usually offer a day or two grace period provided you notify us before the scheduled pickup day. Additional penalties may apply if the driver has left the depot.
WHAT IF I CHANGE MY DELIVERY/PICKUP DATE?
If you change your drop off date there is no charge and you will receive a full refund so long as the driver has not left the depot. If you change your pick up date additional charges apply per extra day. Additional penalties may apply if the driver has left the depot.
HOW DO I PAY FOR A SKIP BIN?
Our driver takes payments for delivery of the bin and will provide you with a tax invoice. You may also pay over the phone via credit card when booking. If you are not going to be present when you want the skip bin to be delivered please notify our staff when making your booking. Your bin will not be left on site without payment.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept: cash, cheque, Mastercard, Visa (on delivery only), direct debit prior to delivery and EFTPOS (you will have to come in to our office for EFTPOS prior to delivery). All skip bin hire payments are to be made before or at the time of delivery of the skip bin.
SOME TIPS ON MAXIMIZING YOUR SKIP BIN LOAD WITHOUT OVERFILLING:
- Dismantle, break up or crush large items.
- Pack the bin carefully and leave no airspace between rubbish. Think of it as a game of Tetris!
- Don’t put items in the bin that your local council recycles for free.
- Have the bin placed on your property when possible to deter anonymous ‘donations’ and additions by neighbours.